Here at Hello Future, your privacy is important to us. We want you to feel comfortable with what we intend to do with your information:

Please keep checking back regularly as changes are made to our notices from time to time.

Participant Privacy Notice
– if you’re a learner or young person that we work with, please read our Participant Privacy Notice, which explains how we use your personal data when you take part in any of our activities or events.

If you are an Educational Practitioner, or one of our school contacts, please read our Educational Practitioner Privacy Policy here.

If you are a parent or carer, please find our information for parents and carers here.

Data Privacy Policy

Hello Future is a targeted outreach programme and is the Cumbrian hub of the Uni Connect programme. We are tasked by the Office For Students to increase the number of under-represented learners going into higher education. Our partnership consists of universities, colleges and organisations involved in the education of young people in Cumbria. When accessing Hello Future online outreach activities, we ask for personal information to administer your participation on the programme, to monitor the outreach activities you participate in and to track your future education and employment choices as explained in our Participant Privacy Notice.

Web Privacy Policy

This Privacy Notice explains what personal information or personal data we will collect when you visit our website and how we use it. Hello Future may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 12/09/2017 and was updated on 17/02/2022.

The Hello Future Participant Privacy Notice has information about who we are, what we do and organisations we work with.


Personal data we collect and how it is used

We use Google Analytics to collect personal data about how you use our website. This is done by placing a small file or cookie on your computer. We use this to find out things such as the number of visitors to the different parts of the website. For information about how Google Analytics uses your personal data, please see their privacy policy:

For information about how cookies are used on our website, please see our cookie policy.

We also collect your IP address and information about the time and date you log onto the website. We collect this information to make sure the website is secure. IP information is stored anonymously in WordPress for security (e.g. preventing hacking attempts) and is deleted in line with our data retention policy (see below).

User information will be retained until six months after you complete your compulsory education (e.g. after you finish year 13, or complete your college course). For adult learners (19+), your data will be retained for three years. After this retention period, your data will be deleted.

The lawful basis we rely on to use your personal data in this way is necessary for our legitimate interests so that we can run and improve its website, find out how it is used, and make sure it is secure.

We use Gravity forms to collect and process data and information. We then transfer this data into the Hight Education Access Tracker (HEAT) and delete the gravity forms. Your data is then processed as set out in our Participant Privacy Notice.

Where you enter your personal data through signing up to a Hello Future account / into an online form on our website, we will give you more information about why we need your personal data and how we will use it.


If you have any questions about how your personal data is used please email:


Links to other websites

Our website contains links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites as they are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If we ask for your photograph to be taken at any Hello Future event for promotional purposes, we will explain what we intend to use it for and seek your consent to do so. Including without limitation, these images may appear on our website, email newsletters, social media, printed materials (including leaflets, posters and adverts) in materials sent out to the media, and/or in reports and general marketing. We will not include personal e-mail addresses, postal addresses, and/or telephone numbers on our website or in printed publications. Please note that websites can be seen throughout the world, and not just in the United Kingdom, where UK law applies.

When we rely on consent, we will provide with details on why we need the information and how you can withdraw your consent. You can withdraw your consent (or restrict usage of, rectify, or request erasure of your data) at any time by contacting

You may request to view the personal information which we hold about you under the General Data Protection Regulation 2018. To request a copy please contact us.

If you believe that information we hold is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information.